Along with providing the best quality and customer experience to our clients, we have established a considerate cancellation & refund policy.
We plan each project by dividing the work into milestones.
All projects begin with a complete search / audit and the creation of the scope of the work document. This is done to ensure that both parties have a complete understanding of the work required and can thus eliminate the possibility of project cancellation, vicissitudes or disputes.
As time is spent to achieve each milestone and complete every module, a refund is not possible for work already completed.
In the event of the completion of a project on a mutual basis, the client has control of all completed work and any payment for further development will be void. No previous payment or deposit will be refunded.
No payment will be refunded after the customer approves the dummy design and we will move into the development phase of the project. There is no partial refund for projects in the midway through the milestone phase.
There is no cancellation for our IT services that our marketing team offers on special occasions. These are limited time offers and cannot be canceled.
All service packages are not refundable, In case if a customer wants to stop our services then he/she must notify 30 days in advance as per the billing cycle.
We do not offer refunds on deposits or payments for projects that have been abandoned or are inactive for more than 30 days.