Annual Maintenance Contract (AMC) for IT
What is AMC (Annual Maintenance Contract)?
Annual Maintenance Contract generally referred as AMC, is the service provided by the industry expert for repair and maintenance of the Physical IT Assets ( Hardware like Desktop, Laptop, Printer, CCTV etc.) as well as Intangible IT Assets (like software, ERPs, Networking, Cloud Storage, Website Maintenance etc.) under service and maintenance agreement.
There are various types of AMC services based on the nature of Risk, Requirements and Condition of Equipment.
Types of Annual Maintenance Contract
Basically, there are 4 types of Maintenance Services as below
1. Preventive Maintenance:
Preventive Maintenance is the most important maintenance as they occur at scheduled intervals for hassle-free operations of IT equipment and software. Also called Preventative Maintenance (PM), reduces the risk of failure and enhances the performance and life span of the equipment. In addition, Preventive Maintenance is pre-planned, hence, it doesn’t affect the regular work or causes discontinuation of services as same can be planned during holidays or after office hours.
2. Corrective Maintenance:
This type of maintenance is also referred to as “On-Call” maintenance. They generally occur once the damage is already done. Which means the damage in terms of hardware and network failure or website crash in terms of software. This needs immediate attention & solution.
3. Risk-Based Maintenance:
This type of Annual Maintenance Contract for IT Services is one step ahead of Preventive Maintenance, it involves the periodic testing and analysis to determine the problem and unbales IT, engineers, to design specific maintenance programme.
4. Condition Based Maintenance
This depends on the condition or age of equipment for example, the desktop is working slowly which may need a RAM to be replaced or the software needs an update, this is called Condition Based Maintenance.
Comprehensive V/s Non – Comprehensive Maintenance Services
Comprehensive Maintenance Contract (CMC)
Comprehensive Maintenance Contract is widely used, preferred and advised for corporates across the globe. CMC is a complete solution to the Maintenance of equipment and software maintenance. The Comprehensive Services includes the replacement of spare parts as and when required, labour, engineering and complete solution at no additional cost. This helps a corporate to determine and fix their maintenance budget at the beginning of the year itself and nullifies the uncertainty of maintenance cost during the year. Due to its corporate-friendly module, Annual Comprehensive Maintenance Contract (ACMC) is also referred to as AMC Corporate.
Non-Comprehensive Maintenance Contract (N – CMC)
Non – Comprehensive Maintenance Contract is a Standard Maintenance Contract with only service and labour related service. Contract Maintenance Companies don’t include the cost of repair or part replacement under Service and Maintenance Agreement for this type of AMC. The part replacement will be an additional cost at the actual price of that spare part, which will be above and over the AMC price.
Services We Provide
Our AMC Company provides complete preventive and comprehensive maintenance to hardware; such as AMC for computer maintenance, Laptop, CCTV Camera System, Computer Peripherals, Access Control System & Printers.
· Cloud Storage Solutions
Complete Solution to Cloud Storage and AMC Online. Cloud Storage is the most vital and important part of today’s digital world. We are specialized in this service. Most of the companies nowadays use Cloud Based ERP system to avoid server cost and maintenance. The Cloud Storage is also used by companies to store important financial documents as well as strategy related confidential documents.
Hence it is most important to be assured that your Clouds are safe in expert hands.
· Network Solution
Our networking engineers are on their toes to help you on networking issues. The network plays a significant role in a company’s performance and operations. We solve issues related to networking in lowest TAT (Turn Around Time). TAT plays an important role in the problem-solving approach.
· Software Solution
All the software related queries are resolved immediately as we also provide the AMC Online service. We can solve software related programme through remote desktop within no time. AMC Website is used for maintaining the website. There are most important online operations like taking feedback from customers, online ordering, quick display of catalogue depends on the performance of website.
Why the Annual Maintenance Contract Service for Computer and IT is important?
1. Find the Expert IT AMC services at your doorsteps
Yearly Maintenance Contract enable you to get the complete solution from the IT and Computer related maintenance at your doorsteps and you don’t have to hire an in-house IT team to cater to the Computer-related glitches.
Our team is available just a call away and this team of experts brings the solution in no time.
2. You can focus on your core business
Leave all your worries and tension for computers and security service on us and focus on your core business.
It’s essential that you focus on the most relevant and core aspects of your business; the kind of things that only you are expert in as the leader of the company. It’s much more profitable for you to concentrate on these aspects and not have to worry about maintaining technology and equipment.
3. Economical Solution and a tool for “Cost Cutting”
Comprehensive Annual Maintenance Contract makes budgeting that smooth for corporates and that play a pivot role in finalizing annual budget with no variance in it. This makes financial management considerably fast and easy and will eliminate the uncertainty of expenses.
Many times, in CMC Corporate giants, end up saving money, as it is much cheaper to have Annual Contract rather than calling for IT services as and when required. The opportunity cost of loss of time at the breakdown is considered as profit by most of the giants.
4. Uninterrupted Security Services
There are few areas where as a business owner and leader you can not take the change of failure of even one second, like CCTV Surveillance, FireWall, Virus attached and other digital threats. Lack of an expert IT support may prove costly, not just in terms of money but also in terms of loss of vital information, documents which eventually affects the intellectual property of the company like brand, goodwill & reputation, etc.
Our expert services will provide you with the 24 X 7 vigilance on possible security threat as AMC Security. We completely understand the importance of continuous functionality of the security equipment; hence we pay extra attention to this aspect.